Note 5 achetez metrics based process mapping an excel based solution de martin karen osterling mike isbn 9781563273803 sur amazonfr des millions de livres livres chez vous en 1 jour. Metrics based process mapping an excel based solution step 1 enter header information current state metrics based process map pt units seconds minutes days process details step 2a insert functions and steps c 2011 karen martin mike osterling 17. Metrics based process mapping mbpm is a methodology that was developed to support the adoption of lean practices in office service and technical environments designed and developed by lean practitioners this technique integrates the functional orientation of conventional swim lane process maps with the time and quality metrics used in value stream mapping while mbpm. Metrics based process mapping mbpm is a methodology that was developed to support the adoption of lean practices in office service and technical environments designed and developed by lean practitioners this technique integrates the functional orientation of conventional swim lane process maps with the time and quality metrics used in value stream mapping while mbpm can be used to help